Senior Branch Sales & Service Executive

Strategy
•    Awareness and understanding of the Group’s business strategy and model appropriate to the role

Business
•    Awareness and understanding of the wider business, economic and market environment in which the Group operates
•    Awareness and understanding of the assigned target/business numbers from top managers
•    Ensure full capacity and capability to deliver business performance individually

Processes
•    Responsible for executing the related processes under sale’s scope to each product, client, segment, CDD, etc

People & Talent
•    Lead through example and contribute to build the appropriate culture and values
•    Work in collaboration with risk and control partners
•    Ensure to fully attend of ongoing training
•    Self-manage individual sale performance against responsibilities and objectives

Risk Management
•    Ensure compliance with Group Policy and Standards, local laws and regulations, controls and procedures of the Bank and regulatory requirements pertaining to Money Laundering and CDD.
•    Participate in and/or support the Bank's effort in combating money-laundering activities.
•    Exercise due care and diligence on matters related to Money Laundering and KYC in the day to day operations, which include account opening and reviews, transaction monitoring, reporting suspicions, customer communication, implementing new requirements, updating and revising operating procedures, acquire relevant knowledge and training, provide support to superior and subordinates.

Governance
•    Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
•    Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role
•    Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

•    Communication in VN and EN
•    Multitask and service handle
•    Business driving mindset

College degree