Sales Team Leader - Unsecured Lending (Hanoi/Ho Chi Minh) - TA161

Job Description: 1. Planning - Participate in proposing and developing plans to implement direct sales activities within the assigned customer segments, products/services, and regions to meet budget and sales targets for both existing and new customers. - Build and manage sales funnels for each sales role within the team to ensure business targets are achieved. 2. Sales Execution - Lead sales staff in acquiring new customers through activities such as booth activation, roadshows, teabreak events, company presentations, QR code placement, ensuring alignment with each employee’s capability. - Implement marketing programs and promote product/service sales (cross-selling/upselling), optimizing approaches to potential customers to maximize business performance. - Coordinate with relevant departments to resolve issues related to processes, products, and documentation within the team. - Continuously improve sales scripts and methodologies. - Control the quality of sales dossiers submitted by sales staff; manage sales performance while ensuring compliance with sales regulations. - Manage and secure customer data in accordance with bank policies. - Prepare business performance reports and other reports as required by management. 3. Sales Supervision - Train and supervise staff to ensure compliance with processes and risk control requirements. - Monitor direct sales activities. - Oversee and evaluate sales staff performance based on KPIs. 4. Sales Force Development - Recruit, manage, and train employees to enhance team quality. - Maintain and update knowledge of products, services, processes, and sales procedures for both customers and the sales team. - Train and support new sales staff and those with low performance. 5. Other Duties - Perform other tasks as assigned by the Center Director, Department Head, and in accordance with internal regulations from time to time. Job Requirements 1. Educational Qualifications - Bachelor’s degree or higher in Economics, Finance & Accounting, Business Administration, Commerce, Technology, or related fields. 2. Relevant Knowledge/Expertise - Knowledge of products/services, market trends, industry specifics, and individual customer needs in the banking and financial sector. - Understanding of banking practices, procedures, legal regulations, risk management policies, and operational processes related to business activities. - Ability to use customer information management systems (CRM). 3. Skills - Strong analytical skills; ability to identify customer needs; business acumen and sales opportunity recognition; active listening and effective response to customer inquiries while balancing customer benefits and bank requirements. - Effective communication skills; ability to gather information and analyze markets and potential customers; strong presentation and coaching skills; fast learning ability. - Planning, time management, and work management skills. 4. Relevant Experience - Minimum of 3 years of experience in the banking industry. - At least 1 year of experience in a managerial role. 5. Required Competencies - Professional and confident demeanor. - Proficiency in Microsoft Office. Benefits - Attractive and competitive income in the banking and financial services industry: - Negotiable salary based on capability - 13th-month salary and year-end performance bonus - Allowances (lunch, transportation, phone, hazard, seniority, etc.) - Performance-based incentives - Monthly/Quarterly/Annual performance bonuses - Full benefits in accordance with Vietnamese Labor Law and VPBank policies: - Social, health, and unemployment insurance - Annual health check-ups - VPBank Care insurance (24/7 accident insurance, AON health insurance, dependent coverage) - 14 days of paid annual leave and additional paid leave entitlements - Public holidays and festive benefits with gifts from VPBank - Annual company trips - Additional benefits: - VPBank staff account with free banking services - Preferential loan rates for high-performing employees - Dynamic working environment with career advancement opportunities: - Performance reviews twice a year - Annual salary review and exceptional salary adjustments for outstanding employees - Training and development programs: - Onboarding training, internal specialized training, and financial support for external short courses - Participation in company and bank activities: - Sports events (football, badminton, chess, etc.) - Cultural programs (Sing & Dance, academic competitions) - Volunteer activities