Team Lead, IT Quality Engineering (40001134)

## Job Purpose The Job Holder: - Manage and check resources, quality and work progress of the team leader. - Train a team of fully qualified professionals in quality/inspection and services in the bank to improve product quality. - Proposing tools, optimizing methods for work (quality control and inspection) to try to best meet the quality of work, improve capacity and work efficiency - Participating in building and proposing improvements to processes, standards, and quality only. ## Key Accountabilities (1) 1. Deploy the work - Manage and control activities Prepare and implement the team's action plan to meet the requirements of developing and applying information technology solutions to serve the whole bank. - Implement processes, standards and quality indicators into the work of the team - Oriented to research and improve current automated testing tools to provide solutions applicable to existing banking systems. - Review, guide and advise work for team members to ensure the quality of work. - Perform other tasks as assigned by the Team Leader ## Key Accountabilities (2) 2. Risk management and compliance - Control work activities in the team to ensure compliance with established processes, regulations, guidelines, standards and quality targets. - Identify and proactively detect risks during operation, coordinate with related units to devise methods of measuring and minimizing risks. - Perform work in accordance with policies, regulations, processes, guidelines, designs and service quality commitments (SLAs); Use and update standard Test Case Library (Master Test Case Library) ## Key Accountabilities (3) 3. Human resource management - Developing a human resource coordination plan, building a mechanism for assigning, recording and evaluating the work performance of employees, ensuring adequate and quality resources are maintained in the department. . - Organize regular and advanced training, knowledge of testing operations, development requirements management and banking operations and new technology systems ## Key Relationships - Direct Manager Director/ Senior Manager/ Manager, IT QA/QC/Testing ## Key Relationships - Direct Reports Team member ## Key Relationships - Internal Stakeholders Division, units, branches/subsidiaries of TCB ## Key Relationships - External Stakeholders Application/solution provider partners, IT departments of key customer businesses ## Success Profile - Qualification and Experiences Qualifications: - University graduate or higher majoring in information technology, computing, telecommunications, finance or banking - Foreign language: English/ according to TCB's regulations in each period Work Experience: - At least 1 years of experience as a test team leader (manual, automated, performance)/automatic quality management, - At least 4 years of experience in testing (manual, automated, performance) API, Web, Mobile, big data,... - Proficient in at least one programming language: Java, Python. - Proficient in using at least one database management system: Oracle, SQL server, Mongo.. - Experience in using management tools such as Jira, Mantis. - Proficient in testing tools and frameworks: Selenium, Serenity Framework, Apache Jmeter, Load runner, SoapUI, Postman,... - Experience in organizing, implementing and managing test activities - Experienced in working and coordinating with many stakeholders - Have skills in planning/management and organizing the implementation of the plan/work arrangement