Senior Product Owner (40000667)

## Job Purpose - The job holder will gather customer insights, develop product requirements and manage the end to end delivery of tasks through agile project management. - The job holder is responsible for maximizing value produced by the team, ensuring collaboration with stakeholders and supporting the Business Tribe Lead to deliver the customer journey roadmap. - Responsible for designing and building solutions to meet customer needs according to the customer journey from the beginning to the end, ensuring the positioning values in line with selected CVP. ## Key Accountabilities (1) A. Agile Product Development and Responsible for designing solutions according to customers' journey. - Participate in product planning and iteration sessions with tribe members to draw up overall product specifications. - Gather and analyze customer insights to develop new product feature requirements and enhancement plans. - Draw up the solution delivery procedures to the customer, administer the solution delivery plan to the customer according to the designed process. - Develop product requirements and manage end to end product delivery including customer portrait identification và pain-point journey; Solution design; Solution Development; Testing; Launching; Experience Evaluation... and Solution Adjustment. - Run daily scrums, manage product backlog, develop requirement documentation, manage support tickets and unblock barriers to progress for 1-2 squads. - Facilitate daily stand ups, iteration planning, sprint reviews and drive sprints together with Scrum Master. - Lead team efforts in continuous improvement, define and implement improvement stories to increase the velocity and quality of programs. - Coordinate and manage task execution, removing task impediments to allows squads to fully focus on product delivery. - Responsible for PnL và business efficiency of solution group assigned in each period.. ## Key Accountabilities (2) B. Product Marketing - Manage specific tasks related to product launches (roll out to user groups, locations, etc). - Identify high impact marketing interventions and lead their implementation. - Work with team leads to resolve people problems and project roadblocks, conduct post mortem and root cause analysis to help squads continuously improve their practices to ensure maximum productivity. ## Key Accountabilities (3) ## Key Relationships - Direct Manager Senior Manager, Solution Development ## Key Relationships - Direct Reports ## Key Relationships - Internal Stakeholders Teams within the Transformation Office and relevant departments in the Bank. ## Key Relationships - External Stakeholders Customers, partners providing professional services ## Success Profile - Qualification and Experiences - Bachelor's degree in a technical or business management discipline 10 years of relevant experience in project management in a financial institution, with 3 years of experience in leading sprints English proficiency requirements are pursuant to Techcombank's policy. - Experience working with architecture teams to access and size story - Experience in planning and launching of product go-to-market strategy - Understands Agile principles, practices and Scrum methodologies. - Strong understanding on fundamentals of iterative and incremental development - At least 2 years of experience in managing communications with senior leadership team in an organization