Fraud Risk Management Senior Specialist- Hà Nội- TA084

Job Description: 1. Support the Enhancement of the Fraud Risk Management Framework - Contribute to the refinement of fraud risk policies, procedures, and governance standards. - Ensure consistent application of the fraud risk framework across business units and subsidiaries. - Identify gaps and propose improvements based on operational insights and incident trends. 2. Lead Targeted Fraud Risk Assessments and Control Reviews - Conduct in‑depth fraud risk assessments for high‑risk products, channels, and processes. - Evaluate the effectiveness of existing controls and recommend mitigation strategies. - Collaborate with business units to implement and monitor corrective and preventive actions. 3. Coordinate the Implementation of Fraud Risk Management Tools Across VPBank Group - Support the rollout, enhancement, and optimization of fraud detection and monitoring tools (e.g., surveillance systems, red‑flag indicators, case management platforms). - Ensure tools are effectively adopted by business units and tailored to operational requirements. - Monitor system performance and escalate issues for timely resolution. 4. Contribute to the Development of Technology‑Enabled Fraud Solutions - Provide operational input to strengthen fraud analytics, AI models, and real‑time monitoring capabilities. - Participate in testing, validating, and deploying new fraud detection technologies. - Work closely with IT and Data teams to improve system integration, functionality, and performance. 5. Lead and Support Fraud Incident Investigations - Investigate complex or high‑impact fraud incidents in coordination with relevant stakeholders. - Conduct root‑cause analysis and propose systemic enhancements to prevent recurrence. - Ensure accurate, complete, and timely documentation and reporting of fraud incidents. 6. Promote Fraud Awareness and Strengthen Risk Culture - Deliver targeted fraud awareness sessions for high‑risk teams and frontline staff. - Support internal campaigns encouraging ethical conduct and proactive reporting. - Maintain training records and monitor program effectiveness. 7. Ensure Compliance with Regulatory and Internal Requirements - Prepare fraud risk dashboards and reports for management committees and regulators. - Support audits, inspections, and governance reviews. - Ensure full compliance with SBV regulations and internal fraud risk management standards. Job Requirements: 1. Educational Qualifications - Bachelor’s degree or higher in Finance, Banking, Business Administration, Economics, Law, Fintech, or a related discipline. - Preferred: Master’s degree or relevant professional certifications, such as: - Certified Fraud Examiner (CFE) - Certified Risk Management Professional (CRMP) - Certified Internal Auditor (CIA) 2. Relevant Knowledge / Expertise Strong knowledge of: - Fraud risk frameworks, typologies, and mitigation methodologies - Financial crime regulations and compliance standards - Internal control systems and audit methodologies - Data analytics concepts and technologies used in fraud detection Familiarity with: - Banking products and services (especially retail lending portfolios) - Regulatory requirements (e.g., AML, KYC, FATF guidelines) - Investigation procedures and case management systems 3. Skills Analytical & Investigative: Ability to identify patterns, anomalies, and root causes in fraud cases. Technical Proficiency: - Experience using fraud monitoring platforms and data analytics tools - Knowledge of SQL, Python, or similar data interrogation tools is an advantage Communication: - Strong report writing abilities and effective presentation skills - Ability to convey complex insights to non‑technical stakeholders Collaboration: Demonstrated ability to work cross‑functionally with Compliance, Legal, IT, and business units Strategic Thinking: Capability to design, implement, and assess fraud prevention strategies 4. Relevant Experience - Typically 5 years of experience in fraud risk management, internal audit, compliance, or financial crime investigation. - Proven experience in: - Leading and managing fraud investigations - Developing and executing fraud mitigation strategies - Overseeing fraud risk within digital channels and emerging technologies 5. Required Competencies - Integrity & Ethics: Strong commitment to professionalism, confidentiality, and ethical behavior. - Risk Awareness: Ability to anticipate emerging fraud trends and respond proactively. - Decision‑Making: Sound judgment during high‑pressure or high‑risk investigations. - Adaptability: Comfortable navigating dynamic, fast‑paced, and high‑risk environments. - Leadership: Ability to mentor junior staff and influence senior stakeholders effectively. Benefits: - Competitive and performance-based compensation package - Holiday and Lunar New Year bonuses, subject to the Bank’s prevailing policies - Preferential staff loan programs, in accordance with bank policies - Enhanced annual leave entitlement based on job level, plus company-sponsored summer vacation - Full statutory insurance coverage as required by labor law, plus VPBank Care insurance depending on job grade and tenure - Access to comprehensive training programs, aligned with the competency framework for each position - Working schedule: Monday to Friday, and Saturday morning - Dynamic, collaborative, and growth-oriented workplace, with abundant opportunities for learning and career development - Participation in diverse employee engagement activities, including sports tournaments, talent contests, and team-building events