Expert, Capability Development (40000458)

## Job Purpose The job holder is responsible for Designvà develop learning interventions và capability solutions for Retail frontline in order to fulfil requirements of RBG và Techcombank business strategy ## Key Accountabilities (1) 1. Operates within agreed scope of work and area of expertise 1.1. Design và Development: - Receive requests from CDM manager, design (and/ or collaborate with internal and external stakeholders to design) Learning Solutions, including: define and validate learning objectives and outlines, learning assets, approach and evaluation parameters - Depending on their expertise, develop (and/ or collaborate with internal and external stakeholders to develop) Learning Solutions, including: Create learning assets, leveraging standardized templates and asset development parameters for wide range of assets - Managing projects/ initiatives relating to Capability Development, engage stakeholders to manage development of new (or revision of) learning asset (including managing vendors, if applicable) 1.2. Implementation và Evaluation: - Support enabling Learning Solution Eco-system: Manage and upgrade people, processes and technology involved in deploying the learning solution/roadmap/ certification - Depending on their expertise, implement (and/ or collaborate with internal and external stakeholders to implement) relevant training/ facilitating/ coaching activities, models/ processes/ tools/ technology - Evaluating Learning Solution: Evaluate and report on learning implementation and impact - Maintaining Learning Assets: Monitor utilization of learning assets ## Key Accountabilities (2) 2. Human resource management và development: - Train và coach junior staff, advise career development and resource planning ## Key Accountabilities (3) 3. Corporate culture: - Be a role model in building corporate culture. - Implement corporate culture activities as planned; clearly understand and consistently apply corporate culture, core values and behavioral norms. 4. Perform other related tasks as requested by Senior Manager, Capabililty Development ## Key Relationships - Direct Manager Senior Manager, Capabililty Development ## Key Relationships - Direct Reports N/A ## Key Relationships - Internal Stakeholders Stakeholders within and outside RBG ## Key Relationships - External Stakeholders Training vendors, state authorities (inspector, SBV, ) ## Success Profile - Qualification and Experiences Qualifications - University graduates or higher education, majoring in: Finance và Banking, Foreign Trade, Economics or related fields (Preferably those with suitable academin background and study abroad) - English proficiency: Level 3 (TOEIC 650 or equivalent) Domain Expertise - At least 8 years of experience in banking - Experience in using office, especially finance và banking softwares